Terms and conditions

Article 1. Definitions

Marketing Revolution BV: the private limited company (besloten vennootschap) established at Kwikstaartlaan 42, 3704 GS Zeist, registered with the Chamber of Commerce (KvK) under number 84391204, which offers Marketing Dashboard AI via marketingdashboard.ai.

Customer: the natural or legal person who enters into an agreement with Marketing Revolution BV for the use of Marketing Dashboard AI or another service.

Services: the services to be provided by Marketing Revolution BV, including access to and use of Marketing Dashboard AI via a browser, the plans Fundament, Connectie, Conversie and Impact, the AI Business Masterclass, starter packages and implementation projects.

Agreement: the agreement between Marketing Revolution BV and the customer, including these terms and conditions.

System: the environment managed by Marketing Revolution BV through which the services are provided.

Article 2. Applicability

These terms and conditions apply to all offers, orders and agreements relating to the services. Deviations apply only if they have been agreed in writing.

Article 3. Agreement

An agreement is concluded upon acceptance of the sign-up, registration or purchase. Marketing Revolution BV may refuse a sign-up. Upon registration, the customer can subscribe to newsletters; unsubscribing is possible at any time.

Article 4. Prices

Prices are in euros and include VAT, unless stated otherwise. Plans are offered per month or per year; the prices are stated at sign-up. Promotional prices apply only during the period indicated. No rights can be derived from obvious errors in stated prices.

Article 5. Payment

Payment is made in the manner indicated at sign-up. The customer consents to the actions necessary to effect payment via the chosen payment method.

A plan runs per month or per year and is renewed each time for the same term, unless it has been cancelled no later than thirty days before the end of the current term. For an annual plan, no refund is given for the remaining period; the customer retains access until the end of the paid period.

If a payment is reversed without the agreement having been cancelled in time, the customer remains liable for the amount for the period concerned. Marketing Revolution BV may then take appropriate measures, including engaging a debt collection agency.

Article 6. Cooling-off period

New customers have a cooling-off period of fourteen days after the agreement is concluded, unless stated otherwise for a specific service. If the customer exercises this right, Marketing Revolution BV will refund the amount already paid within sixty days, with the exception of costs for materials or purchases already incurred.

Article 7. Services and AI

Marketing Revolution BV endeavours to ensure good availability of the system and may carry out maintenance. The AI components, such as the AI that answers messages and the AI that answers the phone, support the customer’s business operations. The customer remains responsible for the instructions, knowledge and boundaries given to these components and for the communication conducted on the customer’s behalf.

Article 8. Intellectual property and data

The intellectual property rights to the services, the system and the materials are vested in Marketing Revolution BV or the original rights holder. Reproduction or making them available to third parties is not permitted without written consent.

All data that the customer enters into the system, including contacts, customer data and campaigns, remain the property of the customer. Marketing Revolution BV may use anonymised and aggregated data to improve the services.

Upon termination, the customer can export its data in a common format. Thirty days after termination, the data will be deleted, unless the law requires a longer retention period.

Article 9. Liability

Marketing Revolution BV is not liable for indirect damage, including lost profits and missed savings. Liability for direct damage is limited to the amount the customer paid for the service concerned in the twelve months preceding the damage. This limitation does not apply in the event of intent or wilful recklessness.

Article 10. Force majeure

In the event of force majeure, Marketing Revolution BV may suspend performance of the agreement or dissolve the agreement in writing, without being obliged to pay compensation, unless this would be unacceptable by standards of reasonableness and fairness.

Article 11. Applicable law

All offers, agreements and these terms and conditions are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.